Frequently Asked Questions
How Much Does Counselling Cost?
Individual counselling costs between $145-$220 per session.
Couples counselling costs between $180 – $220 per session. This applies when couples see a therapist together or as individuals in the context of the relationship.
Do You Offer Online Appointments?
Yes, I currently offer telehealth appointments. Let me know your preference when making your booking so I can provide a link to the online appointment.
Do I Need A Referral To Make A Booking?
No, you don’t need a referral to make an appointment. Fill in the contact form below to make a booking.
What Is Your Payment Policy?
Payment is due prior to (if telehealth/ online) or on the day of therapy (face to face).
Payment is due prior to or on the day of the therapy session
Online sessions require upfront payment
Will I Have To Pay A Cancellation Fee If I Can’t Make The Appointment?
There is no cancellation fee if you notify me more than 1 business day before your appointment. If less than 1 business day notice is provided, you’ll be charged 50% of the appointment fee (unless it’s an emergency). Read my cancellation policy for more information.
Is My Information Private And Confidential?
Everything you share within your therapy sessions, from the moment you make first contact, is private and confidential. No one outside of our practice is able to confirm whether you attended, unless you provide written consent to us that we are able to share this information with another specific person or service. Legal subpoenas are also a limit of confidentiality.
The limitation to confidentiality is that if your therapist becomes concerned about your safety or someone else’s safety, steps are required to be taken to ensure that Duty of Care is followed. As I work from a person-centred approach, wherever possible and appropriate, steps may be discussed in collaboration with you prior to taking action.
Considering legal and organisational requirements, our team engages the following to ensure privacy and confidentiality is ensured: (1) make provisions for maintaining confidentiality in the collection, recording, accessing, storage, dissemination, and disposal of information in adherence with the Privacy Act 1988 (Cth.).
Can I Contact My Therapist After Hours?
We are not an emergency service – if you require immediate support, please contact emergency services or after-hours counselling services such as:
Emergency Police, fire or ambulance – 000
Lifeline – 13 11 14
Kids Helpline – 1800 551 800 for young people up to 25 years of age
Domestic Violence – 1800 737 732
Suicide Call Back Service – 1300 659 467
Parentline – 1300 1300 52
Mensline – 1300 78 99 78